Industry Information & Resources

This section contains information on the following:

• The latest retail research and statistics 
• Westpac's Economic weekly video reports
• What we are talking to Government about
• Press releases and news 
• Relevant information retailers should know about

What Retailers need to know

• Cloud computing and the Privacy Act - new guide available
  The Privacy Commissioner has released a guide for small to medium sized businesses, to help them protect personal information when using cloud computing.
  
  Cloud computing comes in many different forms. This guide will be useful to you if you are sending personal information outside of your business for storage, whether in New Zealand or overseas.
  
  If you use a cloud service, you are still responsible for what happens to the information. It remains your responsibility to ensure personal information:
  - Is stored securely
  - Is transferred securely
  - Can be provided if the subject of the information asks to see it
  - Can be corrected if the subject of the information believes it is wrong
  - Is destroyed when it is no longer needed
  - Isn't misused
  - Isn't improperly disclosed

          Download the guide here.

• Nielsen New Zealand Online Retail Report 2011 -
  Nielsen Media has just released their annal measure of e-commerce activity, spending patterns and consumer confidence. Download the Nielsen NZ Online Retail Contents.PDF(117.71 KB), read the promo for Nielsen NZ Online Retail Report. All NZRA members are entitled to 20% off the normal price.  
  
  
• New DOL resource – stacking and shelving hazards The Department of Labour (DOL) has released a new factsheet which deals with stacking and shelving requirements.
  
  The importance of ensuring that storage systems and shelves are designed and maintained to withstand seismic activity has been demonstrated only too vividly by the Canterbury earthquakes. But Canterbury is not alone; all of New Zealand is liable to earthquakes and it is important to consider building content restraint as part of your hazard identification and management strategies.
  
  The standard for Seismic Restraint of Building Contents (NZS 4104:1994) requires the restraint of building contents in certain conditions. Standards are available for purchase from Standards New Zealand. See www.standards.co.nz.
  
  The DOL factsheet highlights some of the requirements.
  
  
• It's not easy being green - The Commerce Commission released guidelines to businesses that make environmental, or ‘green’, claims in their marketing.  The guidelines are intended to educate businesses about avoiding making misleading or untrue claims about their products or services under the Fair Trading Act. Download the Guidelines for Green Marketing.pdf
  
  
• Have you upgraded your terminal? New Zealand is gearing up for its biggest event in years and your eftpos terminal needs to be ready. Having the right terminal keeps payments secure, reduces the likelihood of credit card fraud, and provides your customers with a reliable payment solution. Read more... or find out whether you have the right terminal at www.areyouready.co.nz.  
  
  
• Climate Change - Read a paper on the potential impacts of Climate change and the impact it will have on New Zealand retailers
  
  
• Plastic Bags - Code of Use for 'Make a Difference' logo
  
  
• Personal Properties Securities Register - If you have Registered Financing Statements on the PPSR they may need to be renewed. Read more...
  
  
• Music in stores - A licence is required by anyone who plays music audio and/or video recordings in public. Read more about how Music in Stores can affect your business.
  
  
• Business Crime Prevention - Download the booklet on Business Crime Prevention produced by the New Zealand Police
  
  
• Fraud notice to all Internet, Mail and Telephone Order Merchants
  Credit card transactions where the card is not present and an order is placed over the phone, by mail or online, do carry a higher risk of fraud - particularly if received from overseas.  To minimise this risk, you must attempt the following steps (these apply for all transactions where the customer/card is not present).  Steps to minimise risk.

Disclaimer The New Zealand Retailers Association has taken care to ensure that the information contained on this website is accurate, however it accepts no responsibility or liability for: any errors that may occur in the information on this website or if that information is not up-to-date; any acts or omissions, done or committed in reliance, in whole or in part, on the information on this website any loss or damage, including damage to your computer system, which may be directly or indirectly suffered, in connection with use of this web site; and any views or statements in relation to any person, organisation or product which are not specifically attributed to NZRA. Intellectual Property Rights The NZRA and its contributing authors hold all copyright and other intellectual property rights in this web site and all rights are reserved.